Pc shows Black screen

Aearck Shinobi

Estimable
Aug 13, 2014
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When i turn on my dell inspiron 15r 5537 it only shows black screen cannot do anything. it doesn't take any format and doesn't goes to safe mode also .plz what to do
 
Try turning it off... then connect an external monitor to it. Turn on the Monitor FIRST, then turn on the laptop.

Does your regular screen show on the external monitor? If try updating the drivers, then reboot without the external monitor plugged in and see if it works. If it doesn't, then the laptops display needs replacing.

If, when you load it (the first time) with the external monitor plugged in and nothing shows on it either, then the graphics card is probably needing to be replaced.
 
Try turning it off... then connect an external monitor to it. Turn on the Monitor FIRST, then turn on the laptop.

Does your regular screen show on the external monitor? If try updating the drivers, then reboot without the external monitor plugged in and see if it works. If it doesn't, then the laptops display needs replacing.

If, when you load it (the first time) with the external monitor plugged in and nothing shows on it either, then the graphics card is probably needing to be replaced.
 
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