Permanently remove on screen touch keyboard

[Jill_12]

keys are stuck on the on screen keyboard so I can't use the computer when they are stuck. If I can remove the keyboard it will solve my problem. Going into the accessibility area and turning it off does not stop the problem. /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// this is what happens

 

[Reynod]

Is the / key on the actual keyboard stuck?

 

[Jill_12]

Is the / key on the actual keyboard stuck?

I am only assuming so. At random and frequent times when I am in excel or word the /// or #### or ***** just takes over the screen. I have to turn off the computer to make it stop. I can go for pages! The main keyboard I use has no keys sticking so I assume it has to be the on screen computer. Disabling in assessability does nothing.

 

[Reynod]

No it will be the actual keyboard so replace it first.

 

[Reynod]

What make and model?

I will help source it and give you a how to video so you can order and replace it yourself ... cheap.

 

[Jill_12]

Wow, sounds like an easy solution!! I am currently using a Logitech wireless mouse and keyboard. Can't I just replace with anything and try again? If that doesn't work I'll let you know. Really appreciate all your insights!!

 

[Reynod]

But I could be totally wrong ... the good news is there will be no death and destruction and nuclear fallout I guess?