I have pinnacle studio 17 ultimate running on windows 10 and I have just noticed that my mapped network drives are no longer showing up and I cannot import anything from them. I have it installed on a second machine running windows 7 and there is no problem seeing the network drives. this is quite a pain as the majority of my video files are kept on the network drives. I have a feeling the problem may have started when I upgraded from windows 7 to 10.
Is it just pinnacle studio 17 that cannot see the mapped drives or is it the "entire" Windows 10 computer? What about any other applications?
What happened when you disconnected and remapped the network drives on the Windows 10 computer? Any error messages?
Pick one of the mapped drives and compare the settings/configuration/access rights etc. between the Windows 7 machine and the Windows 10 machine.
Do so both in and out of pinnacle studio 17. If you find something different in the Windows 10 settings change that setting to match the Windows 7 setting.
See if the drive reappears.
other progs can see the drives and I can access them. I also have adobe premiere and that can see the mapped drives fine I can even set up a network drive as a watched folder , I just cant get them to appear as mapped drives for imports.
I will check out the properties later to see if there are any differences. however I doubt there are as it worked fine when the windows 10 machine was still windows 7. I have done a complete reinstall of studio 17 as well and still no joy