Please help me to solve it

abujewel

Distinguished
Oct 25, 2010
1
0
18,510
Hello,
The error msg is " Could not complete your request becouse of missing or invalid personalization information." if I press ok then photoshop cs is exited.
 

dEAne

Distinguished
Dec 13, 2009
116
0
18,660
Try pressing Shift and CTRL simultaneously then double click on Photoshop shortcut on the desktop - this one is resetting the app configuration. But if this is a virus (Which I have also experience) scan it with an antivirus. It should work.
 

henydiah

Distinguished
Mar 23, 2009
105
0
18,660
Reinstalling should fix it. Try uninstalling first.
- success reinstalling delete register : search box type : regedit / HKEY_CURRENT_MACHINE/adobe/delete
- C: / program file/adobe/delete
- C:/ documnet&setting/user/appication data/adobe/delete
reboot disabled firewall & install photoshop & sellect for all user