Please help urgently!!

Asuna Akazawa

Jul 31, 2017
Please help! My Aspire A515-51G laptop powered down suddenly, and now it won't turn on. I was watching YouTube, and suddenly the screen stopped working but it was still on. I turned it off and shut the lid for about a minute, opened it again, turned it on but the screen doesn't work!! The blue light on the side comes on, flashes off briefly and then comes back on. The screen lightens when this happens but it still won't turn on. I'm gonna be screwed when my mum wakes up. Any ideas on how to fix it or will I have to go see a technician...? I really don't have the money for that, so it will have to be a last resort. Thanks!
Actually, the battery coming out wouldn't effect if it is the display only that isn't coming on.

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

You may also want to try hitting CTRL + SHIFT + WIN + B to try and reset your graphics driver as another possible fix.


Jul 1, 2018

The screen was backlit, they said, just black. You know, like when you turn something on and even though it's all black there's still some light?
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