pressed something that makes the laptop screen turned off

May 26, 2019
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I was copy and pasting something and suddenly the screen turned off but i still hear the music i was playing. When i restart, the screen is still off but the system runs just fine. I’ve restart many times but still the screen wont turn back on. I think i might have pressed something.
 

hang-the-9

Titan
Moderator
Are you sure you fully shut off and turned the laptop back on? If you just tap the power button it won't really turn off, you need to hold in the power button for about 5 seconds so it shuts off. It may also be that the screen just went bad not that you pressed something, especially if you get no image at all even when it's first loading. If you shine a light on the screen can you see an image then? If you can, then the backlight went out.

If it's in warranty, contact the vendor.
 
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