I purchased the unit recently (an external DAC). I'm trying to get it to read the USB signal, otherwise it works well. First, when I connected it to my laptop, the green signal light on the panel flashed on and off. I changed the cord, the same result. My computer could not detect the drivers the DAC used but it did detect the DAC itself.
Then I ran the driver installation and setup program included in the accompanying minidisc. The installing succeeded but while the green signal light kept flashing, the setup had difficulty recognizing the DAC. I noticed the setup did register the DAC for roughly one second just when I plugged it into my laptop since the display on the DAC panel told me this. By very quickly clicking "next" in the setup during this second, I was able to finish the setup. However, it took quite a long time. Finally it said "would you like to finish and unplug and re-plug the DAC". I clicked "yes".
Now my computer slowed down a lot and, after a long search, could not detect the DAC drivers after all. Then the flashing green signal light on the panel of the DAC went out and hasn't lit up again. At the same time, my computer started to completely ignore the DAC: it's not found by Windows nor listed in the Device Manager on any port.
I've not been able to check the situation with other computers. I tried to change the USB cord, no help. My computer's USB ports seem to be working with other inputs. Also, I can detect a green signal light inside the DAC lighting up when I plug in the USB to the computer but nothing on the front panel.
At least some of my USB ports and also my new cable are 2.0 that is required for transfer. My drivers should be in order.
So, is there any other way other than a second computer to see whether my DAC is still working (e.g., via a USB hub)? I fear it got damaged somehow in the setup since at the moment no USB port -- be it "high" or "full" -- can recognize it. I really don't know much about computers and whether a setup process gone wrong can damage an external DAC.
All help would be greatly appreciated!
Greetings from Finland!
Then I ran the driver installation and setup program included in the accompanying minidisc. The installing succeeded but while the green signal light kept flashing, the setup had difficulty recognizing the DAC. I noticed the setup did register the DAC for roughly one second just when I plugged it into my laptop since the display on the DAC panel told me this. By very quickly clicking "next" in the setup during this second, I was able to finish the setup. However, it took quite a long time. Finally it said "would you like to finish and unplug and re-plug the DAC". I clicked "yes".
Now my computer slowed down a lot and, after a long search, could not detect the DAC drivers after all. Then the flashing green signal light on the panel of the DAC went out and hasn't lit up again. At the same time, my computer started to completely ignore the DAC: it's not found by Windows nor listed in the Device Manager on any port.
I've not been able to check the situation with other computers. I tried to change the USB cord, no help. My computer's USB ports seem to be working with other inputs. Also, I can detect a green signal light inside the DAC lighting up when I plug in the USB to the computer but nothing on the front panel.
At least some of my USB ports and also my new cable are 2.0 that is required for transfer. My drivers should be in order.
So, is there any other way other than a second computer to see whether my DAC is still working (e.g., via a USB hub)? I fear it got damaged somehow in the setup since at the moment no USB port -- be it "high" or "full" -- can recognize it. I really don't know much about computers and whether a setup process gone wrong can damage an external DAC.
All help would be greatly appreciated!
Greetings from Finland!
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