problem with my laptop acer 4738zg

[Joshua_7]

my laptop is turn of by itself and if i turn on again in the starting window it's turn automatically off .but i try to put in the BOIS my laptop will not turn off . Please help me ! the fun Is ok i clean it up .. Can i need a Thermal?

 

[Laptop_Nerd]

Hi,

There's a huge possibility that your laptop might be overheating because the fan in the CPU isn't running. First consider in doing to your laptop is cleaning it up. If your confident enough to open it please clean the CPU fan and if you have an available thermal paste that's the right time to put in a new thermal paste.

Hope this help.

 

[Joshua_7]

i think the problem is the thermal paste .. ok i will put new One thanks for the Advise