ProBook 6470b plugging charging battery not increase

Oct 3, 2018
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And I have tried to get another battery and use the charger to charge another system which was working well in another system my HP ProBook 6470b still doing the same thing please I need your help
 

Ralston18

Dignified
Moderator
Does "I have tried to get another battery" mean that you are still using the original battery?

If a known working charger does not charge the battery then the problem is either with the existing ProBook battery or within the ProBook itself.

The only way to narrow that down is to buy or borrow another known working ProBook laptop battery. If that battery fails to charge then the problem is most likely within the ProBook.

Another option is to find a reputable shop that can run the diagnostics on the ProBook. Most likely that will cost you some money.
 
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