Question Razer Nari Ultimate Major Problems

Jan 2, 2019
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I'm new to this site, but I'm having major problems with my Razer Nari Ultimate headphones. I already own the headphones for almost two months now, and recently for an hour, my headphones are not sounding right. The spatial audio is not being positional, and I'm having lack of bass and it's not loud what is supposed to be. I've already tried to re-enable advanced audio options on Windows 10, reinstalling drivers, and fiddling around Razer Synapse, and still didn't help. Please help. Thank you.

Also, Razer Synapse's mixer tab didn't even recognize the current software running for options to switch modes between stereo and surround sound.
 
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