Question Razer synapse not showing headset.

[zmankelley5]

I have recently gotten a brand new Razer Kraken 2019 headset and it is not showing up in my synapses software. I am using synapse 2, is it not support with synapse 2 or only synapse3, or is the headset just not supported by Razer Synapse. I dont know why it isn't showing and I need help.

 

[helpstar]

Only USB headsets will show up in synapse.