Sparing a single paragraph to mention the Controller Remapping software and barely mentioning how truly limited it is for remapping is a giant oversight in this review. The controller does not use Razer Synapse, it uses a barely functional program you have to get from the MS store front. A brief run through the reviews on the link this article provided reveals that it regularly has connection issues, something that should never happen with a wired controller. You cannot remap any face buttons to anything that isn't an Xbox button, which means no mapping keyboard keys.
To see that button nubs got the negative reaction they did while the egregiously sub-par software gets zero real review whatsoever makes this sound like a fan boy gushing about a toy more than a review of a 200$ PC peripheral. Razer has consistently made well designed products that have consistently missed the mark with their software over the years, and having reviews lazily glaze over that part of the product does a big disservice to those looking to make an investment this big into a game controller.