Restore Samsung phone

[lastarrwicks]

How do restore my LG Samsung phone...I lost my photos, contacts, and SIM card...I have no syncs

 

[rgd1101]

How did you lose it? What did you do?

 

[lastarrwicks]

How did you lose it? What did you do?

My grandson did something then all my photos were gone and the phone store kept my SIM card

 

[hang-the-9]

How did you lose it? What did you do?

My grandson did something then all my photos were gone and the phone store kept my SIM card

SIM card or SD card? If they did a factory restore then the data is gone, a restore wipes the phone and over-writes the storage with the default system.