News Roku customer service: How to reach a human

At least one website claims there is a Roku customer support number (which ends in 8016), but if you call it, you will get nothing but a recorded message that literally says "we are unable to offer phone support.

It's not like they were making it up The number is actually on Roku's support page under "Chat with us," and it's labeled RECOMMENDED. The number does in fact work. I just called.