Sorry you found my question poorly worded. Please bear with me and I'll try again. Letters in a word get transposed. Words and phrases appear in the middle of a line several lines back from where I was typing. This is not a keyboard problem --maybe a cursor problem? The cursor is like a jumping bean. It will sometimes send an email to the wrong folder. This problem never occurred until I had to have everything reloaded after a computer virus. The word what, for example, may appear as hatw. or the whole word may appear what in the middle of a previous phrase. Does this help describe the problem? Thanks for offering to help!