Question Samsung Galaxy S21 FE Can't receive pictures over SMS

Nov 21, 2022
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My dad's brand new Samsung Galaxy S21 FE works great, except it cant receive pictures over text message for some reason... It can send pictures just fine but everytime someone tries to send one it says the message failed. We have tried sending pics with at least 5+ different models of phone and they all fail to be sent to my dads phone every time.
 
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