I have attempted to use Gear 360 Action Director (64-bit) supplied for Gear 360 users with vids directly off the micro SD card. However the processed stitched video always comes out with a black screen and with sound. I have ensured I have the latest version of Action Director and the latest video driver installed on my Lenovo laptop. I visited the Samsung Service Centre with my laptop after a very long chat on the net with Samsung. The final conclusion is there is a fault/bug with the Gear 360 Action Director software. They have a long list of complaints re the same problem. However they still continue to
sell the cams. Not good Samsung! The word now is to wait for an update. :-( Spread the word!... Still not sorted after many months!