Samsung s4 tablet is on but has a black screen

[MsVA714]

My Samsung Galaxy S4 is on, it has sound but has a black screen...i can hear when I swipe but unable to see it...Help!!!!

 

[Dinesh Zaladekar]

There are 2 Possibilities
1 Some corruption of data
- Try accessing recovery and factory reset your device that will solve it
If the previous method didn't work then
2 Some problem with display which can be loosened Display strip which can be caused due to physical events which even include dropping.
Get it to a technician or service center and get it inspected if its Under Warranty.

All the best

Regards
SanDZ

 

[MsVA714]

There are 2 Possibilities
1 Some corruption of data
- Try accessing recovery and factory reset your device that will solve it
If the previous method didn't work then
2 Some problem with display which can be loosened Display strip which can be caused due to physical events which even include dropping.
Get it to a technician or service center and get it inspected if its Under Warranty.

All the best

Regards
SanDZ

 

[MsVA714]

Thank you so much for responding. ..it's actually working