Samsung Smart Hub apps not opening.

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DonatasV

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Jan 21, 2016
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Hello.
I have Samsung UE55HU7200. Today first time after more than year using Smart tv (mostly Youtube and internet radio) it stopped working. I mean, when I hit smart tv button on remote control it shows all apps, but when I want to open any app (does't matter which one) it's not opening. It looks like smart hub is not responding...
TV is connected to WiFi and network status is OK. I ran diagnostics on TV support meniu - everythings fine. Reseted Smart tv settings. Reseted WiFi router. TV software is up-to-date. Don't know what to do...
 

DonatasV

Estimable
Jan 21, 2016
3
0
4,510
0
UPDATE:
I also tried to change location on privacy policy while restarting smart hub settings. Didn't helped, still can't open any app.
 

DonatasV

Estimable
Jan 21, 2016
3
0
4,510
0
SOLVED this issue by myself :)
just needed to do factory reset this way:
1. Turn TV power off.
2. On normal (not smart) remote control hit INFO>MENU>MUTE>POWER
3. On this menu hit "factory reset".
 
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