Samsung Smart TV (UN46ES6100) can't connect to wireless network anymore

[cejay25]

I've had this TV for 2 years connected to my home network (Cisco router) using WEP security protocol. This week I have upgraded to WPA2 Personnal (AES) protocol. All of my home hardware (PC's, iPad,s, iPhones...) have switched over without any problem but the TV just won't connect. After entering the password, I get a connection failed message. I have tried disabling the security on the router, reverted back to WEP also to no avail. Nothing works anymore. Help please?

 

[TheRealDrKaco]

Do a hard boot. Unplug your TV while it's still on. Wait 30 seconds. Plug back in. Turn back on. This not only resolved my wifi connection issue but also my TV was turning on/off all on its own. One and done!
Cheers!

 

[caemanikandan]

Not sure if this will help. I had a similar problem with my Samsung UE40ES6300UXXU SMART 3D TV. I have had it for a couple of years and decided I would like a sound bar to complement it so I bought a Samsung HW H450. In the process of installing it I found that my TV was no longer connected to my Network. To cut a long story short after several days of trying different things most of which has been mentioned by previous posters I made a wired connection to my network. When the wired connection was up and running I was then able to wirelessly connect with none of the problems I had been suffering previously.

I too have the same issue you faced after buying the sound bar H450 .can you please tell me whether we can remove the wired connection after some time when the wireless connection is established. Have you tried removing connection between the TV and sound bar by which internet was working by any chance

 

[Chris_155]

i have the solution for wifi smart tv that it disconnect
1- shutdown ur tv
2-then press quickly bottom info then menu then mute then power on
list will open
3- enter control then sub option then
WIFI REGION MAKE IT (A)
4- make power off then on and try Ur wireless

Thank you SO MUCH for posting this!!

A brand new UE32H6400 would connect to my network first time and disconnect after about 2 minutes. I tried every suggestion I could find, updated the firmware via USB, even tried different routers and networks, nothing helped.

I tried your solution, my Wifi region was set to 'E'. I changed it to 'A' and its been perfect ever since..

 

[Mikesilva21]

i have the solution for wifi smart tv that it disconnect
1- shutdown ur tv
2-then press quickly bottom info then menu then mute then power on
list will open
3- enter control then sub option then
WIFI REGION MAKE IT (A)
4- make power off then on and try Ur wireless

Thank you SO MUCH for posting this!!

A brand new UE32H6400 would connect to my network first time and disconnect after about 2 minutes. I tried every suggestion I could find, updated the firmware via USB, even tried different routers and networks, nothing helped.

I tried your solution, my Wifi region was set to 'E'. I changed it to 'A' and its been perfect ever since..

 

[Mikesilva21]

Good tip but it seems different Samsung LED tvs may have a different way to get to this option. Any tips for a UN40H5201

 

[JamesPerkins]

I've had this TV for 2 years connected to my home network (Cisco router) using WEP security protocol. This week I have upgraded to WPA2 Personnal (AES) protocol. All of my home hardware (PC's, iPad,s, iPhones...) have switched over without any problem but the TV just won't connect. After entering the password, I get a connection failed message. I have tried disabling the security on the router, reverted back to WEP also to no avail. Nothing works anymore. Help please?

Hi
Hope you are doing great buddy! I am also using the same Tv and some times have to face certain types of problems. I hope my ideas will work for you too. You can login with your password. If you don’t remember the password, you can go for a default password by holding in the small reset button on the back of the wireless router or access point.

If you don’t see WPA2 in the wireless security , just don't panic dear. It may happen that support may have been added in updates by the manufacturer. Then go to the support section of the manufacturer’s website and check the downloads for your model. These smart TVs provide excellent picture quality and sound system too. I am using one such tv in my living room.To know more reviews about smart TVs and other solutions related to Smart TVs visit below-

http/money.cnn.com/2016/01/20/technology/super-bowl-tv-sales/
http/www.huffingtonpost.com/entry/black-friday-tv-deals_us_5657c527e4b079b2818a5e47?section=india
http/110inchtvguide.com/
http/www.forbes.com/forbes/welcome/

If you’re using an old wireless adapter, it could lack WPA2 support even if Windows supports it. You should double check its support in Windows XP, Select the Wireless Networks tab, and then click on the Add button.Once done with this , ensure WPA2 is listed in the drop-down menu for Network Authentication.

If you don’t see WPA2, support may have been added in driver updates by the manufacturer. Check the driver version that’s installed: open the Wireless Network Connection Properties dialog in Windows, Then again click the configure button, and select the Driver tab from there . Then go to the support section of the manufacturer’s website and check the downloads for your particular model.

Hope my ideas work for you . Have fun with your TV and I hope your problems will be solved with my above ideas.

Thanks in advance buddy :00

 

[knelson1625]

I'm having the same issues here. Bought our Smart TV in 2012, in 2013 we used Netflix with no problem, WiFi was working fine.

6 months later, it stopped detecting Wi-Fi signal. We tried a WiFi signal expander, (didn't detect it still, even after connecting the expander to the TV through Ethernet Port), yes the signal on the house was improved, but the TV still didn't detect it. It was kind of a cheap expander (around $30), so I don't know if a better one would fix the problem (I saw someone suggest a NetGear which costs around $60-$80). I'd be happy to try but I'm not sure this would do it, because I connected our Blu-Ray to the expander and it did work, so it should work on the TV too right? (Although the TV is farther from the router). I'm just hesitant about spending on another expander just to find out it wouldn't solve the problem.

After hours on phone with Samsung Tech Support, they told me that my Wireless Card was probably broken, due to power variations, and they suggested taking the TV to a repair center. Since my TV is 3 years old, I'm assuming this is not gonna be covered by warranty, so at least I'm calculating $200 to fix it. Waaay too much honestly. Any of you guys think connecting a WiFi wireless adapter to the TV (through USB) would work? I'm not sure it would override the internal LAN adapter TV has. (P.S. We did all the updates etc, etc,)

I am wondering this too. Might a USB adapter be able to bypass a faulty main board?

 

[Tiffanyannemarie]

I have the same problems. I have tried EVERYTHING listed above with several hours of troubleshooting with my internet provider and Samsung. Even bought a new router thinking that would be the solution. Now Samsung says they think my wifi card is bad. Can anyone point me in the direction of the part # or where I could get one? I have tried using my model # un46es6150 to look for one online. Samsung wants to send a technician out for $200 estimate. Any help is appreciated.

 

[Mireille13]

i have the solution for wifi smart tv that it disconnect
1- shutdown ur tv
2-then press quickly bottom info then menu then mute then power on
list will open
3- enter control then sub option then
WIFI REGION MAKE IT (A)
4- make power off then on and try Ur wireless

I can't believe my Smart TV has got wireless connection again! I tried so many solutions posted on different forums, but only this one worked. Thank you Prince_Ahmed!

 

[che1563]

I tried all the solutions from disabling the router firewall to making changes to the DNS settings and even rebooting the router and nothing happened. I unplugged the TV from the wall and when i turned the tv on, it searched for networks and automatically connected. Simple solution and it should be the first thing the incompetent tech support agent should have advised me. He was telling me to have my ISP disable my router firewall, when my router was not even provided by my ISP. I disabled it myself but it did not do much. So alway unplug the tv first. It may resolve your issue.

 

[claub2]

I could never get the wireless to work on my Smart TV. Service technician came out and just wasted my money, eventually said they couldn't fix it.

Then I ordered a wi-fi bridge - it picks up the wi-fi signal and then sends a direct connection to the TV with an ethernet cable. It's working fine now.

http/www.amazon.com/Edimax-CV-7428nS-Wireless-Universal-Consoles/dp/B00BZQLBG0/ref=sr_1_1?s=pc&ie=UTF8&qid=1461601633&sr=1-1&keywords=wireless+bridge

 

[larocio]

i have the solution for wifi smart tv that it disconnect
1- shutdown ur tv
2-then press quickly bottom info then menu then mute then power on
list will open
3- enter control then sub option then
WIFI REGION MAKE IT (A)
4- make power off then on and try Ur wireless

Thank you so much my prince! After 1 year of waiting, my tv is now repaired because of your solution!!

 

[masmelo9]

I tried the method explained by ab9537 (unplug TV for 30 secs) and it worked! Thanks

 

[Melwin]

if other devices are connecting to your router you do not need to reset router
if your tv cannot connect to another access point like hot spot on your phone
resetting your tv might help
but with Samsung tv its known problem


]

Here's a series of things to try first:

Factory reset the modem and router.
Factory reset the television.

If these don't work, you may want to disable any firewall you have enabled on the router and also check for firmware updates for the router.

Hope this helps!
-JP

 

[Melwin]

mute, 1, 8, 2, power brings up service menu on mine UN60ES8000FZXA

i have the solution for wifi smart tv that it disconnect
1- shutdown ur tv
2-then press quickly bottom info then menu then mute then power on
list will open
3- enter control then sub option then
WIFI REGION MAKE IT (A)
4- make power off then on and try Ur wireless

 

[chenpiren]

i have the solution for wifi smart tv that it disconnect
1- shutdown ur tv
2-then press quickly bottom info then menu then mute then power on
list will open
3- enter control then sub option then
WIFI REGION MAKE IT (A)
4- make power off then on and try Ur wireless

Hi. Im trying to do this, but somehow im doing something wrong. so shut down the tv, then immediately press bottom (assuming that its the arrow pointing down), info, menu, and mute all at the same time? then press on?

i've tried 10 different times

i have the solution for wifi smart tv that it disconnect
1- shutdown ur tv
2-then press quickly bottom info then menu then mute then power on
list will open
3- enter control then sub option then
WIFI REGION MAKE IT (A)
4- make power off then on and try Ur wireless

Thank you so much my prince! After 1 year of waiting, my tv is now repaired because of your solution!!

 

[Lisa_79]

I'm having the same problems as cejay25. I've tried all of the things you suggested and nothing works. Any other suggestions are very appreciated.

 

[Dave_105]

We have the same problem with our smart TV. If I set it to region E (EU 11a/n/g/n-2.4/5 ghz) then the Wifi will crash and not work. Setting to region A (11b/g/n-2GHz Only) will work.

This is on a TV that would previously connect in 11na/11a/11ac modes, until update 2021!

Samsung have been wore than useless, stating that the WiFI card has broken, and needs replacing after their firmware update messed up the TV. It is clear to me that this is a serious software bug, but they are burying their heads in the sand over it.

Dave

 

[Don_31]

Hey folks. I FIXED MY ISSUE.

I tried resetting the router....NADA
The MAC address of the TV was already in the web interface for my router.
Tried setting DNS to 75.75.75.75 and 75.75.76.76.......NADA
Even tried setting DNS to 8.8.8.8..........NADA.
Resetting the TV itself......NADA

So I gave it a day to think about it and here is what I did.

Menu on the remote > Support > Software Update........it connected to the "network server" and my TV connected to the server and installed an update. It was WAY outdated via the version of software.
After the update installed and my TV rebooted I went back into Network Settings it connected to the internet!!!

All apps updated. Keyword.....UPDATE YOUR SOFTWARE ON YOUR TV.

THIS WORKED!!!! 1000% correct think you brother. What a pain in the ass--over an hour of f*&$ing with my router and TV until I found this post.

 

[Don_31]

How is it possible for this solution to work? I mean, the problem is the TV doesn't recognize any wireless networks to connect to so how is it going to suddenly connect to the network server?