Samsung tablet still stuck on downloading do not turn off target

[yfm515]

Have tried all options in forum...tablet is still stuck, says could not do normal boot. Product SM-T320. Does not turn off or on, just stuck on screen. Help!!

 

[webworkings]

First you need to get it to turn off. If it won't, then you have to wait for it to run out of power. Once it has run out. Plug it in to charge but leave it turned off. Once it has charged try turning it on in "Safe Mode". If it will launch in "Safe Mode" you will have limited access, but then you will also know you have either a bad app, virus, malware, or something of this nature on the device that you will need to remove.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.