Question Samsung TV Screen Problem

May 7, 2020
I have a Samsung 65 inch TV Model # UN65JU6500F

The TV started having a few pixels on the upper top left of the screen. I pressed the menu button on the Samsung remote and the menu takes minutes to come up. When the menu finally comes up it takes several minutes for the menu to catch up to the remote controls commands. I was able to update the TV using the USB. Nothing changed. I am able to still watch TV but the screen is a little dim.

Any idea what the issue could be? Thanks for the help.
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