SATELLITE P25W-C2300-4K: Touchpad "sticks", freezes, refuses to respond

[jkteddy77]

While I'm just trying to scroll or move my pointer using the trackpad, my cursor will freeze, disappear, or do some operating it wasn't suppossed to "right-click, zoom, etc)
It's not being disabled at all, because when it freezes, The pad is still recognized as operational and not disabled.
There are no mouse drivers in my Device Manager other than the default HID device, and I cannot find any trackpad drivers on Toshiba's support page either:
http/support.toshiba.com/support/modelHome?freeText=1200010881

What should I do about this? Scannow and checksystemhealth haven't done anything for me either, and I even tried installing a synaptic driver manually from synaptics site, but the operation of my mouse trackpad still hasn't improved.

Very very confused, please help

 

[eveelizabeth]

Thanks, I was also having this problem. Kept thinking it was a driver issue since it was intermittent, but after doing research and finding this thread among others, I cracked open the back of the case and grounded the touchpad with some adhesive copper foil. So far so good, the touchpad is working better than it ever has and glides/scrolls smoothly.

Hopefully this is a permanent fix, and it makes this laptop one of the best- with the slight exception of its subpar battery life.

This has all been so helpful. Are you willing to write a couple of steps I can follow to do this myself? I don't have much experience with this and want to make sure I'm doing it correctly. I have copper tape with conductive adhesive ready to rock.