senheiser PC 363D is giving me no sound anymore.

Newbtuber117

Estimable
Jan 14, 2016
1
0
4,510
I purchased a set of PC 363D's from senheiser, i installed everything and it worked perfectly, after a few days i think, the headset stopped playing any sound. Im using the 3dG4me1. I have sound blaster cinema 2 and realtek HD audio manager, could one of those programs be the problem? If not then what could be the problem? the senheiser icon is showing up in the icon menu and its letting me change the sound quality but no sound will come through.

If i take the audio jacks out of the G4me1 and use just those it works fine, but i want to get the G4me1 working really badly.
 
Solution
Try updating the driver with the newest (http://en-us.sennheiser.com/downloads/download/file/5665/3D_G4ME_1_Driver_V1_4.zip) version. If you are using Windows 10, make sure to disable automatic driver updates