SOLVED: Internal speakers/sound suddenly quit playing. Tried everything Ive found suggested.

[angelgabbby]

Hello. I hope this was the best sub-forum choice. If not, I'm sorry & moderators can feel free to move it.

I have a Toshiba l505-s5988 that I recently upgraded from windows 8 to windows 10 with no issues. Everything has worked fine. Suddenly 2 days ago my sound abruptly stopped working (NO sounds, not even system beeps). The sound bars show there's sound playing, but there isn't. No it isnt muted anywhere. I have ran microsofts troubleshooter, but it finds no problem &shows its playing. I tried system restoring, but it still didn't fix it. I have updated & rolled back the drivers, uninstalled all audio drivers (2 drivers under AUDIO- microphone, speakers + 1 alternate "stereo mix"; 1 under SOUND/VIDEO; 1 under SYSTEM DEVICES "High Def Audio Controller") a million times, & tried even installing them straight from Toshiba's support site & from Realteks support site. By default it shows 1 component under " playback", 2 components under " recording" so I've tried every combination of defaults & which is disabled, and only get the same result.

I've had this same odd thing happen 1 other time a few years ago with I think my old hp laptop (POSSIBLY this one instead), and I know I tried so many billion of weird things that I do not remember at all what fixed it. In searching & searching Ive found quite a few others that have had the same thing happen, with all os versions & manufactures (apparently its not exclusively because of windows 10 at all), however either 1 of the things Ive tried solved theirs or it never was solved. Could anybody PLEASE help?

P.S. Headphone jack has never worked so I cannot try it. Also laptop stays stationary so nothing internal should have came loose.

• 
  Isnt muted anywhere.
  microsoft troubleshooter found no problem
  system restore didn't fix it
  updated drivers (which had no updates), rolled back drivers, etc
  uninstalled drivers & reinstalled from Toshiba & from Realtek
  tried disabling & making default each Playback & Recording combo
  

 

[alexoiu]

Hi, It might be a controller issue. An option would be an USB audio card.

 

[angelgabbby]

Just thought I'd let yall know that I have sound again - just not SURE what fixed it. I screwed around with installing /uninstalling different of its audio drivers again. Then I put linex (Ubuntu) on a usb & rebooted into it but still had no sound coming out. I figured it was screwed then. I TOTALLY shut down laptop (which I had also done 1x before when this mess had just started, but had no luck before either), then turned it back on. Suddenly I had sound! What is even more interesting is I had disabled windows updates, so it didn't get or fix the correct drivers from there! Also the drivers that it started working with is the ones manufactured by Microsoft, not the realteks (which I had alsotried a billion times)... But WHO CARES - IT IS WORKING !!!