Hi all, I made a thread on another forum but have had no replies and I'm really stuck and would seriously appreciate some feedback please, so I'll re-post my issue here too.
The TLDR version is my TV presents a spark at the back after several hours use and shuts down and shows 8 flashes of the power LED. I guess the power supply is prime suspect of being faulty, but I really don't know about these things. The full version is as follows...
My 10 year old Sony 46W5500 has as of last week started shutting down after approximately 4 to 6 hours use. I've not timed it specifically, but it's somewhere around that time. I'm suspecting it to be either heat related and / or degraded component(s) but that's just a guess. I have parts available on eBay but I don't know about TV repair at all, so would really appreciate any advice please! I know diagnosing like this is far from ideal, but it's my only option and I'll detail everything I know for diagnosing benefit...
- TV starts and works 100% fine then after this time I hear a significant pop and it completely shuts down and the power LED flashes 8 times. I haven't been able to accurately determine if the pop originates internally or is a power spike going through audio to my stereo (and I never use the internal speakers) - but I'd say it's likely internal. No visual indicators (like a flash) when it pops (*update: I've seen it flash now on popping). TV can be successfully restarted immediately, but I never leave it restarted in fear of causing more damage. I can leave the TV off for about an hour after that, and then it'll work fine again for just a few more hours before shutting down again.
- I ran the TV the other day with the screen turned off (using the TVs power saving option) while just sending audio out to a stereo, and it still shut itself down after the usual period of time.
- I've taken the back cover off just to have a look and clean it, but nothing obvious to an inexperienced eye stood out, in it was already clean in there. Vents aren't blocked either.
- I've done the recommended complete powering down (unplugging from the wall) then doing a complete factory reset on startup. Problem remained so re-updated the firmware to latest official one from Sony, again not fixing issue.
- All 4 HDMI inputs have been tested and work seemingly without fault.
- Connectivity-wise, I have Google Chromecast on HDMI 1 & USB port for power, PS4 on HDMI 2 (from a passive HDMI switch), headphone out (sending audio to an old stereo), and standard UK arial. Nothing has changed with connectivity before and after the power issue.
Despite me not being informed in these matters, as mentioned earlier I can only guess it's having an error because something is getting too hot and / or physically can't tolerate operating for extended periods due to old-age and failing part(s). I'm also guessing that it's not a lose connection as the problem has a consistent pattern(?) As the TV functions perfectly otherwise, and although it's obviously getting / is old now, I'd still like to repair it if possible!
FWIW, here are all the available spare parts I've found currently on eBay that I have available if needs be ... (not that I know what most of these things are)!
Power Supply Board
Main Board
Logic Board
IR Receiver Board
AC Socket
Inverter
Inverter to power supply lead
LVDS Lead
Button Unit
Power Cable
Speakers
Also FWIW: I have the exact same TV but in 52" form in the living room, so I kinda / may have spares for testing purposes, but obviously don't want to pull that apart if I don't have to!
Many many thanks in advance for any input!
Chris.
The TLDR version is my TV presents a spark at the back after several hours use and shuts down and shows 8 flashes of the power LED. I guess the power supply is prime suspect of being faulty, but I really don't know about these things. The full version is as follows...
My 10 year old Sony 46W5500 has as of last week started shutting down after approximately 4 to 6 hours use. I've not timed it specifically, but it's somewhere around that time. I'm suspecting it to be either heat related and / or degraded component(s) but that's just a guess. I have parts available on eBay but I don't know about TV repair at all, so would really appreciate any advice please! I know diagnosing like this is far from ideal, but it's my only option and I'll detail everything I know for diagnosing benefit...
- TV starts and works 100% fine then after this time I hear a significant pop and it completely shuts down and the power LED flashes 8 times. I haven't been able to accurately determine if the pop originates internally or is a power spike going through audio to my stereo (and I never use the internal speakers) - but I'd say it's likely internal. No visual indicators (like a flash) when it pops (*update: I've seen it flash now on popping). TV can be successfully restarted immediately, but I never leave it restarted in fear of causing more damage. I can leave the TV off for about an hour after that, and then it'll work fine again for just a few more hours before shutting down again.
- I ran the TV the other day with the screen turned off (using the TVs power saving option) while just sending audio out to a stereo, and it still shut itself down after the usual period of time.
- I've taken the back cover off just to have a look and clean it, but nothing obvious to an inexperienced eye stood out, in it was already clean in there. Vents aren't blocked either.
- I've done the recommended complete powering down (unplugging from the wall) then doing a complete factory reset on startup. Problem remained so re-updated the firmware to latest official one from Sony, again not fixing issue.
- All 4 HDMI inputs have been tested and work seemingly without fault.
- Connectivity-wise, I have Google Chromecast on HDMI 1 & USB port for power, PS4 on HDMI 2 (from a passive HDMI switch), headphone out (sending audio to an old stereo), and standard UK arial. Nothing has changed with connectivity before and after the power issue.
Despite me not being informed in these matters, as mentioned earlier I can only guess it's having an error because something is getting too hot and / or physically can't tolerate operating for extended periods due to old-age and failing part(s). I'm also guessing that it's not a lose connection as the problem has a consistent pattern(?) As the TV functions perfectly otherwise, and although it's obviously getting / is old now, I'd still like to repair it if possible!
FWIW, here are all the available spare parts I've found currently on eBay that I have available if needs be ... (not that I know what most of these things are)!
Power Supply Board
Main Board
Logic Board
IR Receiver Board
AC Socket
Inverter
Inverter to power supply lead
LVDS Lead
Button Unit
Power Cable
Speakers
Also FWIW: I have the exact same TV but in 52" form in the living room, so I kinda / may have spares for testing purposes, but obviously don't want to pull that apart if I don't have to!
Many many thanks in advance for any input!
Chris.