Sony viao blank screen and unresponsive laptop please help

Nirmal Sivarajan

Estimable
Jun 30, 2015
1
0
4,510
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My Sony viao e series windows 7
, After turning on shows the viao logo, cursor blinks and then a screen appears. "Windows error recovery " showing options for startup repair and start windows normally.

After clicking. On start windows. Normally "starting windows " message followed by "automatic repair " message appears succeded by Microsoft corporation loading box After which the screen stays blank and black and stays like that. None of the buttons work (even caps or number. Lock)

My laptop fell flat from table once while working. After which the problems. Started

I am an amateur. With computers., requesting. Help . Please do help
 

kami_s53

Estimable
Aug 5, 2015
1
0
4,510
0
my sony vaio laptop model:pCG-61911W or product Name: VPCEG28FG after clicking on start windows 7 show the vaio this window: Runtime Error! i am an amature please help me
 
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