Hey all,
I just noticed yesterday that my sound on my HP ENVY 15-j031nr laptop has stopped working. I have not installed anything new recently, nor have I changed any audio settings before this happened. I've had the laptop for a little under a year and haven't had any issues. I am running Windows 8.1.
I've tried uninstalling the current audio drivers and reinstalling them. I've tried installing the new HP audio drivers they recommend but doesn't changed anything. I've tried going to device manager and fooling around with settings.
I've tried playing youtube videos and Itunes music. When I play either of them and click on the speaker on the bottom right, it shows the audio volume going up and down to the music/sound, but nothing comes out of the speakers.
I'm kinda lost at the moment on what to do. Any help would be appreciated!! Thanks.
I just noticed yesterday that my sound on my HP ENVY 15-j031nr laptop has stopped working. I have not installed anything new recently, nor have I changed any audio settings before this happened. I've had the laptop for a little under a year and haven't had any issues. I am running Windows 8.1.
I've tried uninstalling the current audio drivers and reinstalling them. I've tried installing the new HP audio drivers they recommend but doesn't changed anything. I've tried going to device manager and fooling around with settings.
I've tried playing youtube videos and Itunes music. When I play either of them and click on the speaker on the bottom right, it shows the audio volume going up and down to the music/sound, but nothing comes out of the speakers.
I'm kinda lost at the moment on what to do. Any help would be appreciated!! Thanks.