Sprint is reportedly removing Carrier IQ's software from its entire library of mobile products.
Sprint Has Disabled Carrier IQ on Handsets : Read more
Sprint Has Disabled Carrier IQ on Handsets : Read more
"To be clear, Sprint has not used Carrier IQ diagnostics to profile customers, to serve targeted advertising, or for any purpose not specifically related to certifying that a device is able to operate on our network," the company added in a statement following the letter. "Sprint does not look at the content of customer messages, emails, photos, videos, keystrokes, etc. using the diagnostic tools offered by Carrier IQ."