Started with a virus infection now it a blank sceen(black)

Barmasai

Honorable
Jul 2, 2013
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10,510
My laptop go infected by a virus .It then shut down suddenly before i could instill an anti-virus.I tried system recovery it refused then i tried to format it using a cd it also refuse.Its' currently not displaying anything on the screen when i put it on .I scanned the hard disk using another desktop bt it still doesn't work.What do i do?
 

nate88

Honorable
Jul 1, 2013
8
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10,520


What scanner did you use? And if possible what virus?
Try to get in through Safe Mode. As the computer is booting hit your "F8 Key" a few times which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode with Networking mode" and press your Enter key. Download and install Malwarebytes Anti-Malware Free and give it a full system scan. If the problem persists we'll try another option.
 
How do you know you got a virus? Viruses do not [typically] prevent a system recovery, and on chance they infect more than the OS partition, you should still be able to do a format + reload of Windows.

It sounds to me as though your storage drive may be bad.