Question steelseries arctis 5 dts headphone x v2 not installing

Oct 28, 2019
i just upgraded to windows 10 so i installed steelseries engine 3 again and it told me i have to update my arctis 5 so i tried and it didn't even start to install and opened a little window with an empty bar and red text saying "An error accured. Please try again leter."

what can i do?
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