Yup, I'm afraid this is a real problem. I may love Apple products and apart from this love my iPhone 4, the aerial design as it stands is an epic fail. I'm not going to blindly accept it's a non-issue because Steve Jobs says so.
That is piss poor customer service!!! They should take a lesson from Nintendo, and include the bumper accessory for FREE!!!! Instead, they are charging customers $29 for an accessory that is basically required to make the phone work properly. I was planning on getting an iPhone 4, but I am now holding off until the company steps up and does the right thing.
I am really put off by the overly cocky and arrogant stance they are taking with this huge issue.
How many people guessed that this would be Apples response? Jeebus Krist! Admit it was a mistake and ship people free iBands or whatever you called em. I bet every tester for the iPhone4 wore latex gloves so as not to contaminate the product, and therefore, no one noticed this little issue during quality control.
Seriously, "Just don't hold it that way?" You have got to be f-ing kidding me. Gotta love their own advertisements showing people holding it "that way". The same way everyone holds a cell phone.
This is what happens when you become a fanboi. Jobs doesn't care about you or what kind of problems you are having, he knows you will buy it just because it is the "latest and greatest" and you know you just have to have it.
Jobs is laughing all the way to the bank and saying to himself as he shakes his head, "Suckers!"
Well Steve at least those other companies actually do put a warning on their phones to let users know of their design flaws and don't try to cover it up or blame the user for it. And btw my old LG phone had a label warning not to cover a certain spot and to be honest even when i did it barely effected the service, never dropped it all the way. I can touch my droid wherever I want and never lose a bar. I love the pics of apples own ads showing people "holding wrong" LMAO!!