Hi - new here, Have an issue with a basic Android phone I ordered from VZW. The local VZW store folks had no answer for it. The VZW forum not helpful.
SHARP ROUVO V
Got it up and running. Tested it calling my home (cable provider) land line. Works fine.
Recv'd a call works fine.
Called my gf - also a VZW user. It rings faintly but I can't hear her. no sound. If I call her & it rings to voice mail I hear a couple faint beeps when VM activates but no away message.
She can call my phone and there's no issue at all. I've tried testing this over a period of 10 days.
Any of my old phones work fine with calling her.
VZW store had me call phones withing their building - works fine.
This phone doesn't like the sound of her voice? Anyone ever experience or hear of such an issue? A hard reset was done twice. The VZW store rep replaced the SIM card with no change.
Thanks for reading!
SHARP ROUVO V
Got it up and running. Tested it calling my home (cable provider) land line. Works fine.
Recv'd a call works fine.
Called my gf - also a VZW user. It rings faintly but I can't hear her. no sound. If I call her & it rings to voice mail I hear a couple faint beeps when VM activates but no away message.
She can call my phone and there's no issue at all. I've tried testing this over a period of 10 days.
Any of my old phones work fine with calling her.
VZW store had me call phones withing their building - works fine.
This phone doesn't like the sound of her voice? Anyone ever experience or hear of such an issue? A hard reset was done twice. The VZW store rep replaced the SIM card with no change.
Thanks for reading!
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