Question Stuck at Dell Logo screen

Mar 9, 2020
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I have a Dell Inspiron 5547. It has been sitting for about a year or so, unused.

When I turn the computer on, it got stuck at the Dell logo screen and didn't do anything more. After a few minutes, the fan started running and the nothing more.

I read the battery could be bad, and the computer works unplugged. I have also tried the F2 and F12 when the computer is first turned on.

When I press either, in the lower right corner, the F2 Setup is highlighted, the status bar shows in the lower middle, full, and then nothing. Same with F12 (except F12 is highlighted).

Any tips on what I should do next?
 
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