Stuck of automatic repair and diagnosis ?

Flxrie

Prominent
Jul 12, 2017
1
0
510
0
My acer laptop is stuck in the cycle of preparing automatic repair and then diagnosing, the problem is i can only see half the screen as the screen is damaged, after that it seems to go to a blue screen and if i press enter it turns the laptop off, my laptop will not connect via any hdmi i try or vga so im stuck, i dont know if its worth fixing the screen as im not sure i could even fix the blue screen endless blue screen/ diagnosis thing
 

hang-the-9

Titan
Moderator
Need a bit of background to the issue, did this boot issue happen when the screen was damaged? A boot issue like yours often comes up when the hard drive is damaged. Maybe a RAM issue. A drop that breaks the screen can also damage the hard drive. If it's worth fixing the screen would depend on the age/condition/model/current cost of the laptop. The boot issue could be fixed, maybe with a clean Windows setup or a new drive and then a clean Windows setup. If this happened right after an update, using the Last Known Good boot option from the F8 boot menu may help.
 

hang-the-9

Titan
Moderator
Need a bit of background to the issue, did this boot issue happen when the screen was damaged? A boot issue like yours often comes up when the hard drive is damaged. Maybe a RAM issue. A drop that breaks the screen can also damage the hard drive. If it's worth fixing the screen would depend on the age/condition/model/current cost of the laptop. The boot issue could be fixed, maybe with a clean Windows setup or a new drive and then a clean Windows setup. If this happened right after an update, using the Last Known Good boot option from the F8 boot menu may help.
 
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