Solved! Tab4 stuck on SAMSUNG

[wwjd1332]

followed the steps and when restarted, it's frozen on SAMSUNG screen. All black with the words SAMSUNG, keeps restarting when i try to shutdown.

 

[webworkings]

Try starting it up in "Safe Mode" and see if it will load. If it does, then you need to check the tablet for viruses, malware, bad apps, etc., remove the problem and then start the tablet up as normal.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.

 

[wwjd1332]

Try starting it up in "Safe Mode" and see if it will load. If it does, then you need to check the tablet for viruses, malware, bad apps, etc., remove the problem and then start the tablet up as normal.

To get into "Safe Mode" please do the following.

1. First turn off the tablet.

2. Next press and hold "Power" until you see the manufacturers logo on the screen, then release the power button.

3. "Quickly" press "Volume Down" and hold it for few seconds until you see the message "Safe mode: ON" or something similar.

4. If you wanted disable it, simply repeat the steps above, and you should see "Safe Mode: OFF" rather than on.

Thanks....but it won't go into safe mode either.

 

[webworkings]

Did you make sure to turn it off completely first? If not, try again. If yes, then you may need to have the device looked at.