Tablet has a gray block over the screen

cashkinz

Estimable
Aug 3, 2014
2
0
4,510
0
My tablet turns on and the touch screen works perfectly fine, but there is a gray box over all but the top bar (where it shows time, wifi, battery, etc.) I have tried to factory reset, but it won't, i don't know what to do about it as the company is useless.
 
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