i'm glad Level 3 is calling them out. I live in a area thats been over congested for 5 years. My provider (Windstream Communications) even tells me they know they are over congested, however they are unwilling to upgrade their equipment. Its not just because of video, they are signing up 10X the customers they previously had per year.
Instead of taking that money from new customers and increasing capacity, they are pocketing it and throttling. All new accounts are being put on a 1 Mbps line, even if you sign up for 3 Mbps.
Things are going to get so bad, that customers will start taking things into their own hands and vandalize lines. When you back someone into a corner they do crazy things. This shit is how organizations fall. You cant bully the consumer forever, he will eventually bite you back.