the screen keeps giving out on my hp laptop and i need to know if there is a recall on this laptop

[Tarateardrop]

I don't know if my laptop is the only one with this problem or if there is an actual recall on it. I have had to replace the screen now 5+ times now and each time I have to put a hold on my college degree. I have put so much money in to this laptop but i have been told that the coils from the keyboard to the screen are getting pinched when i close the laptop. What can i do to get this fixed for good? Is there a recall on my laptop?

I have a hp 15.6 inch a6 series 4gb 500mb hard drive laptop with windows 8.1

 

[JackNaylorPE]

Sounds like you have lemon law applicability here.... if you have been dealing with HP for previous fixes.... gather your documentation and tell them you want a replacement. Copy your BBB and your local elected leaders with your written correspondence.

 

[someam]

I don't know if my laptop is the only one with this problem or if there is an actual recall on it. I have had to replace the screen now 5+ times now and each time I have to put a hold on my college degree. I have put so much money in to this laptop but i have been told that the coils from the keyboard to the screen are getting pinched when i close the laptop. What can i do to get this fixed for good? Is there a recall on my laptop?

I have a hp 15.6 inch a6 series 4gb 500mb hard drive laptop with windows 8.1

Hi Tarateardriop,
I agree with Jack (below). Contact HP. 800 474 6836. If you like you can also send me an email and I will review and or escalate your concerns. Please include the HP serial number.
Cheers,
Cheron / SoMeAm
HP Social Media Ambassador
PSGSocialMedia@hp.com