Solved! Toshiba laptop keyboard stops working with external monitor.

Dec 4, 2018
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Toshiba laptop keyboard stopped working with external monitor, can't sign in to get past Windows 8 sign in screen.
 
Before trying the following, please note that the monitor and the keyboard have nothing to do with each other. So the keyboard not working wouldn't have anything to do with the external monitor. If you can see the system on the external monitor, then it is working.

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

Additionally, if your device uses one, you may want to try updating the Synaptics Driver if the above doesn't help.

You may also want to check the device for malware, viruses, etc., which can interfere with normal operation.
 

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