Toshiba laptop won't boot,,any suggestions. Thanks in advance.

May 28, 2017
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My laptop, Toshiba Satellite, won't boot up after start.

Hard drive cycle is on/running, Black screen after I had to reset my printer due Windows updates. Windows updates ALWAYS messes our computer/printer.

Tried the following : removed battery: unplug wires, drained power, restart power: F8shiftpower and so on. Please help as this is my hubby's laptop.

Thanks!
 
It sounds like, from what you wrote, it is turning on (hard drive working), it just isn't giving you a display. Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
It sounds like, from what you wrote, it is turning on (hard drive working), it just isn't giving you a display. Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
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