Toshiba satellite laptop Factory Reset not working

anstar

Estimable
Mar 18, 2015
1
0
4,510
Pressing 0 gets me to the reset screen, but when I try to click "yes" everything just freezes. This laptop has been successfully 'reset' once before. Could that be the problem? You only get one do over? Is it beyond repair now?
 

hackintosh777

Estimable
Jul 30, 2014
93
0
4,610


Can you boot to the OS?