Question Toshiba Satellite Radius 12 P25W - C2300 - 4K constant freezeing / reboot when connected to AC

ricardortega

Prominent
Feb 12, 2018
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Hello !

I bought a Toshiba laptop in Best Buy in March 2016 that keeps freezing and after some minutes reboots automatically when connected to AC power. It doesn't happen when is only using the battery and especially happens when I am watching Netflix or Youtube. The fan also makes quite a noise. This problem has happened since I started using the computer but I never got to use the warranty since I was living in Norway at the time and the "international warranty" is only valid in the Americas.

Before the trackpad also used to be a problem but after sometime just got fixed the with the Windows Update. I have read something about disabling the processor or something like that but I haven't managed how to do it.

Processor: Intel Core i7 - 6500U CPU @ 2.50GHz 2.60 GHz
RAM 8 GB
 
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