Touchpad not working after ram upgrade | Acer Aspire V17 Nitro VN7-791G

Blablr

Commendable
Apr 8, 2016
1
0
1,510
Hi there,

I have an issue that I can't resolve. After I upgraded ram from 8gb to 16gb, after booting I noticed that my touchpad doesn't work anymore, windows doesn't recognize it either. I tried all sorts of drivers, old and new, re-checked if the cables were properly connected, reinstalled windows and even took it to my local repair shop which was no help at all. I wonder if anyone has any idea what could be the problem.
 
Solution
I don't know, but have you removed the new memory and confirmed that the touchpad works? It would be a useful test. You might have knocked a cable loos installing the new memory.