Question Touchpad on Gateway 15.6" Ultra Slim Notebook

[computer-help]

I just bought the Gateway 15.6" Ultra Slim Notebook on 12/12/21. The touchpad does not accept my touch or hard click often. For example, I try to click a button a website and it does not work.

Has anyone else had this issue? I got two of the same computer and have the same issue on both, so it seems it's a hardware issue.

I also don't have a way to right-click the touchpad. I left-click the touchpad to get the right-click functionality. That's a really weird design flow, IMHO.

Would love to know if anyone else ran into the same problem.

 

[hang-the-9]

Both systems with same issue, I would contact Gateway support first. Did you check the touchpad options in mouse settings also?