Tv samsung hdmi color problem

UE46C6000

Honorable
Nov 17, 2012
2
0
10,510
0
Hi,
I have a samsung UE46C6000 and whatever device that I connect HDMI to HDMI, in any of the HDMI inputs on the TV, it gives me the following problem:
the picture looks all in red and black colors, and only occasionally and without touching anything, not TV or device, the image changes to look good, and again bad ... the TV is just 2 years old and it has not been this problem previously.
What I have tried:
I confirmed that the cables and the devices worked properly connecting them to another tv I have. And be sure that the conexion i made was deep enough introduced in the plug.
Could it be about hw or softw? What can be the problem?
Thanks

 

UE46C6000

Honorable
Nov 17, 2012
2
0
10,510
0
Thanks but we updated the firmware and the problem is still there, any other idea??

Is there any option of upgrading just the HDMI controllers?


thanks again.
 
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