Unable to Insert a USB in one of the 3 ports on my laptop

NikhilSaju

Prominent
Jul 29, 2017
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I have a Dell i7559 with a 4k display,16gigs of RAM, GTX960m card. My laptop has 3 USB 3.0 ports. The left side has 2 of the 3 ports. So the second port on the left has a metal casing around the entry which prevents insertion of an USB. Can someone help me identify what's wrong with that port? *All the ports are same* *And the other 2 ports works fine*

Here's the link to the picture of the port.

https://imgur.com/a/2qzVs

Thanks! :)
 

GreyCatz

Admirable
Comparing your picture with those on Dell's web site I'm pretty sure that metal casing isn't supposed to be there. This may sound like a far out idea, but maybe you or someone else removed a USB cable a bit too energetically leaving the metal head of the USB inside the port.

See if you can remove the metal - very carefully - using a pair of tweezers.

Best of luck,
GreyCatz.
 

GreyCatz

Admirable
Comparing your picture with those on Dell's web site I'm pretty sure that metal casing isn't supposed to be there. This may sound like a far out idea, but maybe you or someone else removed a USB cable a bit too energetically leaving the metal head of the USB inside the port.

See if you can remove the metal - very carefully - using a pair of tweezers.

Best of luck,
GreyCatz.
 
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