USB Headset has constant hissing, even when muted.

DjBlades

Commendable
Dec 26, 2016
3
0
1,510
Title pretty much explains it. I have a Plantronics Gamecom 788 headset and the microphone has a constant hissing sound in the background. When muted this hiss is largely reduced, but it's still there. It's a USB headset so there is no soundcard involved in the process. A friend of mine has the exact same model, and experiences none of these problems.
Is there a way I could fix this? Or should I just order a replacement?
 

DjBlades

Commendable
Dec 26, 2016
3
0
1,510


My laptop is running Windows 10 which is apparently incompatible, but I'll try doing that as soon as I can.