Using Samsung Smart TV no audio with movies downloaded from Amazon apps

DavidS1966

Commendable
Dec 14, 2016
2
0
1,510
0
I have a new Samsung UN65KS8000 TV, and I am connected via HDMI to a Onkyo receiver. The sound while using the Blu-Ray player or Direct TV is fine. However, when I loaded an Amazon app and tried to play a movie I get absolutely no audio. The movie video is fine. I have tried every option I can think of on both the Samsung control menu and the Onkyo, without any success. Any ideas?
 

DavidS1966

Commendable
Dec 14, 2016
2
0
1,510
0


Thanks for the quick response. I purchased this TV a week ago, so I assume all software is current. I wonder if another cable between the TV and receiver is required.
 
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