litmandc

Honorable
Dec 6, 2013
4
0
10,510
I keep getting a message that says "VC System Tray has stopped working". Is this a hardware issue, possibly with a video card? Can I download a solution, or do I need to do a manual install? What is the impact of not addressing the problem? If not a serious issue (I can see no discernible problem with performance), how can I make the annoying and recurring message go away?
 
Solution
It's not hardware related error..

it is in fact a Vaio Care error message, and downloading the update from Sony support will fix the problem.

litmandc

Honorable
Dec 6, 2013
4
0
10,510
Thank you so much for your prompt and helpful response. I will definitely try to do this again. (I have tried previously by clicking on the icon that appears concurrent with the message, but I just get an ever spinning circle indicating in process -- without anything else happening...)
 

a user

Estimable
Jun 25, 2014
1
0
4,510
In my experience the Vaio Care software is very buggy and usually fails on startup.

You can kill the VC System Tray process without worrying about the health of your PC.